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Old 11-09-2009   #1 (permalink)
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Angry Dell Tech support/Win7

OK I got a new Dell Laptop it came with Vista home premium and i got free upgrade to Windows 7.well my laptop has facial recognition software and it interfered with the upgrade.so i called tech support and got some guy that barely spoke english and he did the remote access thing and cleaned ALL the programs off my computer to install Win7.and come to find out all he had to do was diable the program and restart when the upgrade was done.when i noticed my facial recognition softwear didnt install in the upgrade.i called them back.now they want me to pay $238.to fix what they messed up.when i called the guy out he hung up on me.can you believe that.man im so pissed.

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Old 11-10-2009   #2 (permalink)
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Re: Dell Tech support/Win7

damn bennie, that sucks man........
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